Dr. Arjun Kalyanpur (2nd L) and technologist Jai Singh examine a scan sent from a hospital using the 64-slice CT Scanner at Teleradiology Solutions in the southern Indian city of Bangalore September 5, 2008.

Credit: Reuters/Kavita Chandran Budhraja

BANGALORE (Reuters) – On a computer monitor in his office in the high-tech hub of Bangalore, Indian radiologist Arjun Kalyanpur examines a scan of the skull of a six-year-old boy who fell off his bicycle.

A few minutes later, thousands of miles away, doctors at a hospital in Philadelphia prepare the boy for surgery after receiving an urgent email from Kalyanpur diagnosing a subdural hemorrhage in the child’s brain.

It’s the middle of the night in the United States, but it’s daytime in Bangalore and Kalyanpur and his team of 35 radiologists are reading hundreds of scans sent by hospitals across the United States during the night shift.

『ERs in the U.S. find it difficult to staff at night. There’s a radiologist shortage in the U.S. as well,』 Kalyanpur told Reuters.

Bangalore, the outsourcing capital of the world, is becoming a global center for telemedicine thanks to a pool of Western educated doctors, extensive outsourcing infrastructure, lower costs and a convenient time zone to diagnose medical conditions during the U.S. night.

Teleradiologists in India read x-rays, CT scans, MRIs and other medical images of patients in the United States, Singapore and a host of other countries around the world.

It’s ideal for hospitals facing ballooning costs and a shortage of radiologists. And it’s not just teleradiology, experts say just about every area of medicine that does not require direct patient interaction could be outsourced in the future.

This could include scans of pathology samples, ECGs, EEGs and other diagnostic systems used to determine a preliminary diagnosis.

『Telemedicine is on the rise,』 said Avinash Vashistha, the CEO of Tholon Inc, a private equity advisory firm, who has written a book about outsourcing.

『Once it acquires critical mass in 2 to 3 years, we expect the thrust to come from insurance companies as they recognize the cost benefits and lower premiums for the plans that have components of telemedicine.』

There are some concerns, though, that it might lead to dangerous misdiagnosis and even those in the industry admit that regulation hasn’t caught up with technology when it comes to medical malpractice, ethics and legal liability.

Liability, privacy and malpractice issues pose challenges as this new industry expands without a supporting international regulatory framework as well as an ethical code of conduct.

『In the end the challenge really is when you’re doing something for the U.S. and something happens, who’s liable for it?,』 said Vashistha.

NIGHT SHIFT, DAY SHIFT

The business is lucrative and already there are 10 or more teleradiology firms in India as well as several in the United States, some of which are listed companies.

Kalyanpur’s clinic can make as much as $1,500 per scan, about 35 percent less than the price charged in the United States. With an average of 1,000 scans read a day, that adds up to hefty revenues.

Hospitals are in favor because by stepping in at night, teleradiologists in India save U.S. hospitals the need to put radiologists on night-shifts, allowing them to save on salaries.

『This kind of outsourcing which is time zone related is very beneficial. The same job done as a day job is much more productive,』 Kalyanpur remarked.

Kalyanpur and his wife, Dr. Sunita Maheshwari founded Teleradiology Solutions from a home office in Bangalore six years ago. Both are U.S. board certified physicians and are graduates from Yale University.

Today, they have a 118-member team in a swank, five-story setup where they provide radiology services for over 70 hospitals in the U.S., 10 hospitals in Singapore, a few in the former Soviet republic of Georgia as well as hospitals and medical clinics in cities and villages across India.

『We make the process more efficient by using technology and time zone advantages,』 said Kalyanpur.

The maximum time at Teleradiology Solutions for a radiologist to read an x-ray and provide analysis is 45 minutes. Diagnosis are provided within 10 minutes for urgent cases such as acute strokes.

Teleradiology has a sales office in Connecticut and radiologists in China, Netherlands and U.S. who backfill when the India operation is closed.

REMOTE LOCATIONS

Ironically, India faces an acute shortage of radiologists even as teleradiology clinics sprout up in Bangalore. The biggest players are Kalyanpur’s firm and his main competitor Wipro Ltd, a leading software services exporter.

『We are currently focused on consolidating this service line and building our expertise in this as this practice requires strict adherence to quality and norms,』 said Achaiah Palekanda of the clinical processing services of Wipro Technologies. The firm has five permanent radiologists and several who work part time.

Indian hospitals such as Apollo, Fortis and Wockhardt are other players that are gradually increasing their imaging clientele by reading scans for hospitals in the United States.

Other U.S.-based players include Virtual Radiologic Corp which provides teleradiology services to over 900 medical facilities in America. Nighthawk Radiology Holdings Inc. is another U.S. based teleradiology company whose physicians are located in the U.S., Australia and Switzerland.

Patients are not always aware their scans are being read abroad, although they are told if they ask.

『We act as an extended arm, offering 24X7 services, thereby enhancing productivity for the doctors and 3D lab teams in the U.S.,』 said Wipro’s Palekanda. 『However, they are the final sign-off authority and quality approvals on our services.』

The teleradiology business has not penetrated into the Europe as yet, largely due to data protection laws in the European Union and difficulties in obtaining accreditations by authorities, according to an Indian government planning commission report.

『There are other issues as well … such as malpractice policies, liability insurance and jurisdiction issues for settling disputes that might arise,』 said the report.

Kalyanpur feels teleradiology is just the beginning.

『Telecardiology, telepathology, teledermatology, telephathology and robotic telesurgery,』 he said, naming a few.

Regardless of whether the medicine is practiced in person or remotely, the most important factor for patient care is the quality of the doctor doing the diagnosis.

『The first and the foremost requirement here is a qualified doctor at the other end. That’s very important,』 said Dr Sanjiv Sharma, the head of cardiac radiology at the All India Institute of Medical Sciences (AIIMS) in New Delhi.

(Editing by Megan Goldin)

// // //

An empty operating room in a hospital is seen in a file photo.

Credit: Reuters/Ina Fassbender

NEW YORK (Reuters Health) – Mobile teleconsulting is a feasible way to evaluate remotely located patients who have just had a stroke, according to a report in the current issue of the journal Stroke. Although researchers found that hospital-based, land-line systems still provide better quality communication.

In a study involving 2 stroke centers and 14 local hospitals in Germany, investigators analyzed telephone consultations performed at fixed telemedicine workstations using high-speed Internet connections and laptops that could be taken to remote sites.

Specifically, the researchers compared the technical parameters, acceptability, and impact on immediate clinical decisions of consultations performed with the mobile vs land-line devices.

The teleconsultants reported that the process took longer when the laptops were used, despite almost identical download time measurements. They also rated the video and audio quality to be better with the hospital-based system.

Although the technical quality of the mobile communication was rated worse on both sides, 『this did not affect the ability to make remote decisions like initiating thrombolysis,』 a 『clot-busting』 drug treatment for stroke, and the mobile system was technically stable, the authors report.

『During times of low teleconsultation frequency, this service can be provided from home or from elsewhere,』 Dr. Heinrich J. Audebert from Charite Universitatsmedizin in Berlin told Reuters Health. 『Currently, the technical quality of mobile teleconsultation is not equivalent to landline connections.』

He and his colleagues point out while mobile devices are feasible in low-frequency circumstances, a hospital-based device would ensure optimal quality when teleconsultation frequency is high.

『Telemedicine in stroke care is only an instrument to make stroke expertise more available,』 Audebert stressed. It does not replace on-site, high-quality stroke treatment. 『Therefore, a lot of specialized infrastructure, training, and quality monitoring are needed in telemedicine networks.』

『We are currently investigating the use of telemedicine in pre-hospital stroke care,』 Audebert added. 『We use telemedicine equipment in ambulance cars and patients are examined via videoconferencing before they are admitted to the hospital.』

SOURCE: Stroke, December 2008.

SAN DIEGO — Makers of wireless electronic health devices bemoaned the federal product approval process and stingy insurance reimbursements for life-saving technology that they argued could reduce overall national health-care costs.

Despite a federal priority on health care reform, the U.S. Food and Drug Administration is not doing all it should to boost approval of wireless e-health devices for monitoring patients, said Eric Collins, CEO of Montage Systems, during a panel discussion at the International CTIA Wireless I.T. and Entertainment conference. 『With the FDA recently saying too many [medical] devices are getting approved too easily and some other things they are articulating, it’s frustrating,』 Collins said. His company has developed a prototype device called the Wireless Healthphone for sending patient data wirelessly to doctors and other caregivers. The wireless e-health industry 『has a huge opportunity to improve the health care system and reduce costs, but Washington is clearly not paying attention to technology at this level, 』 Collins added during Thursday’s panel presentation.

Collins spoke on a panel with representatives of four companies deploying wireless technology for remote health care. The panel also included Qualcomm Inc., which has work underway with 30 smaller companies deploying software and hardware that will depend on radio communications to provide continual feedback on body systems or to monitor diseases such as diabetes and a variety of cardiac ailments.

Aaron Goldmuntz, director of business development for CardioNet, said his company began offering wireless cardio monitoring technology nearly a decade ago and described FDA approvals of the technology as having generally gone smoothly. However, his company recently faced a reduction in insurance reimbursements for which CardioNet patients are eligible.

Lower insurance reimbursements are a also problem for providers of telemedicine applications, said Charlie Huiner, vice president of business development for InTouch. 『Broadly speaking, telemedicine is not broadly reimbursable,』 Huiner said. 『You are not necessarily able to charge and get reimbursed.』

Huiner said his company has installed 250 robot-like devices in medical centers that allow hospital patients lying in a bed to talk remotely over a live video connection to a doctor, giving them the ability to speak to a personal physician instead of a hospital attending physician whom they have never met. But insurance won’t cover the cost of a robot consultation unless the patient is in a rural or narrowly defined area, Huiner said.

Collins said he is trying to get FDA approval for the Healthphone, a handheld device about the size of a pager, that gathers data wirelessly from a patient’s body to forward over another network to a computer monitored by doctors or other caregivers.

The Healthphone could be used to gather data on blood glucose for diabetics and then forward it to the doctor’s office. A related function calls for using the device to monitor an orthotic device inserted in a diabetic patient’s shoe which would notify the patient wirelessly if a pebble or other foreign object entered the shoe that could cause a sore. Diabetics frequently lose nerve sensation on the bottoms of their feet, so dangerous sores can develop without their knowledge, sometimes leading to foot amputations, Collins said. An early warning system could prevent expensive and painful surgery, he noted.

Collins said that part of the problem is that 『the medical world and wireless world really don’t have a lot of commonalities, and bringing wireless into these health devices is still something the FDA is trying to understand themselves.』 The FDA’s reviews are more rigorous than reviews for standard wireless products, he noted.

Ultimately, the Healthphone could be used to monitor pills packaged with RFID transmitters to track the medication as it travels through the body, noting the locations where the medication disperses. In turn, such information could be transmitted wirelessly to a doctor or a drug researcher, Collins said. 『There’s tremendous value in getting that information on the Internet,』 he added.

Collins said he is in the early stages of proposing an industry syndicate to help mobile e-health technology designers create an open source of hardware and software, related documentation and testing standards, that can simplify the complexity of building the products and getting them approved by government regulators. Ideally, it would also win easier acceptance by insurance companies.

『It’s difficult for any single product company to do all that’s needed』 for designing and bringing a product to market, Collins said. A typical wireless gateway like the Healthphone could have five different radios inside, each with its own hardware and software, but some commonly shared approach for open source technology could help, he added.

「汽車的便利商店」行遍天下連鎖系統成立
MOLIFE創造新價值生活對策

記者：DC @ 08/18/2000

您對汽車保養廠的印象是什麼？油漬污泥、維修技師的汗水和震耳欲聾的引擎聲浪…等，為了保養愛車花了大半天的時間耗在這裡，坐在等候區看著時間一分一秒的流逝，最後付出大筆的保養費用，完成了嘔人的保養行程。如今隸屬裕隆集團下的行遍天下連鎖店宣佈成立，其營業觀念正是打破現行汽車周邊營運模式，嘗試以類似便利商店般豐富、輕鬆的格局滿足客戶，包羅萬象的附加服務足令消費者眼花撩亂，從一般汽車健檢、快速保養和轉診後送，到車輛資訊系統銷售甚至旅遊相關業務…零零總總多達數十項服務項目，確實革新了汽車保養經營層次，邁向另一種汽車服務整合的時代。

▲四位裕隆集團中的高級主管為「行遍天下連鎖事業」舉行開啟儀式。

這項服務的記者會於八月十七日由裕隆集團執行長嚴凱泰先生宣佈成立，展店進度則由位於台北市新生北路和台北縣板橋市的店面先行起跑，接著即開始於全省各地揭幕，包括九月份十六家、十月份的七家，往後三年目標將達到三百家，最後目標是在全省各地擁有一千家以上的營業據點。這項連鎖門市的計畫由裕隆集團下之行冠企業統籌，現階段由集團所屬NISSAN、MITSUBISHI兩大系統汽車經銷商100％投資，按照標準樣品屋照圖施工，所有商品與服務系統亦有統一規範，且未來將比照所謂加盟店的方式，開放給一般社會大眾申請加盟。

▲裕隆集團規畫下行遍天下的店面藍圖，下為旅遊加值服務專區。

行遍天下的商品與服務集結了裕隆集團旗下所有水平資源，並與外界產業結盟合作，包括行冠企業、新安產物保險、裕融企業、格上／欣格租賃、宏碩／祥碩興業、行快科技、行將企業、行毅科技、行邦旅行社、行邦達康和正源科技等，服務的範圍包含了產物保險、汽車租賃融資、道路救援、旅遊和周邊商品、保養維修、中古車與汽車百貨，NAVI導航系統以及網站電子商務等等。可說是集合現在所有的熱門新興產業和加值服務，至於硬體部份則提供了多項前所未見的新設施，以突顯該公司經營的獨到之處，首先是問路站的設立，專門提供免費查詢行車路徑、路況和生活情報等五十項資訊，再來是體驗站，由NAVI及PVA實機操作，並藉由螢幕瞭解愛車保養進度，第三項觀景站則打破一般旅行社紙上作業的模式，以大螢幕的影片介紹讓消費者瞭解旅行社所提供的配套行程，最後一項是網際網路的服務，店內提供了電腦讓消費者遊覽網路世界購物、通訊，或者前往Auto-online汽車專業資訊網瞭解及時新車訊息。

▲明亮寬敞的空間加上親切有活力的服務人員，為一般保修業帶來全新景象。

有關於行遍天下的營運架構與策略有三，一為活用裕隆集團長期奠定的汽車事業價值鍊，二為共同負擔成本、共創價值，第三為建構行的流通業，而為了整合這些資源和人才單位，全新成立的行冠企業也將交由裕隆集團的嚴凱泰、陳國榮先生擔任董事長、總經理一職，另外值得一提的是，雄心勃勃的裕隆集團為了擴大該產業的影響力，也邀請了集團外的伙伴共同架構服務策略，其中包括了大榮貨運、宏網集團元碁科技、農學社等，提供附加的運輸、票務和書籍銷售等服務。

▲問路站的附加服務將嘉惠不少非在地的車主得到行車資訊。

如此集結多項周邊應運而生的全新事業，在裕隆集團的運籌帷幄下是否可以發揮影響力，尚待時間和市場的考驗，不過這種統合性質的經營模式，似乎成為近年來企業經營的主要方向，以複合式全方位服務來吸引客戶也適時的創造了市場話題，尤其對於一些傳統產業的衝擊在所難免，而這種新興的經營模式若能完整實現，勢必可為消費者帶來最大受益。

‧行遍天下客服中心

1999年成立，由裕隆汽車及中華汽車合資而成的現代科技化客服中心，擁有最完善先進的IT設備及IP化系統，能在最短的時間內滿足每位會員完整的行車服務。以前瞻性的思維及卓越的團隊價值，經由策略聯盟及異業資源整合，創造顧客人、車、生活的終生價值。近年來更本著 TOBE系統基本技術，運用GPS定位系統資料及圖庫等相關服務內容，演變成簡易化車隊管理系統，大大提昇各種車輛的使用價值及服務效率。

『行遍天下客服中心』在汽車業客服中心的領域中，首創使用 GPS (全球衛星定位系統)、GIS (地圖資訊系統)、 GSM (行動智慧通訊系統)、 NORTEL (先進電訊系統) 的四合一服務系統，用於車輛管理及道路指引，讓您在行車、用車過程中安心又放心；成立緊急救援服務系統，除了您的愛車防盜保全、道路救援外，更結合警政及醫療體系系統，形成嚴密的緊急救援中心，帶給您行車安全與保障。2002年6月正式誕生的「TOBE資訊影音3C平台」開啟另一層次的客服中心服務型態 ，結合 GSM通訊系統以及 NAVI衛星導航系統，建構出來e化、道路、資訊、生活等四大平台，行動秘書採真人方式或網路語音系統，提供各項即時而貼心的旅遊資訊、熱門景點及多元化的休閒娛樂查詢，更與行遍天下旅遊雜誌達成夥伴關係，依照氣候變化、名情風俗的不同，豐富客戶的生活內容。

24 小時全天候服務來自各個階層與需要不同服務內容的會員，造就貼心的、客製化的服務導向 ，『行遍天下客服中心』秉持著「一通電話服務就到」精神，堅持最大限度滿足顧客，提供全年無休的行車週邊服務。現擁有近百席的電話值機服務規模，並持有第二類電信服務執照，平均每月服務超過 6 萬位的會員，客服中心現場採用１２０吋大螢幕即時監看系統，及全國最先進的「電信」+「資訊」+「圖資」三合一整合系統，可以很快速在線上了解會員服務的情形。

「運用人性的科技化技術，經由SOP的流程，佈建大量的客製化服務，滿足顧客的需求，成為服務業中最具競爭力的標竿企業。」這是行遍天下客服中心的願景，一步一腳印營造出在汽車服務業中的佼佼者，秉持著中心思想不變，建立 EDW為主幹核心，發展出CRM，提供人、車、生活整合性服務價值；再者配合 RFID 進行整合集團商品，並擴大代位執勤服務填滿客服中心容量，製造創新之企業文化，加強使用者信心，發展會員制顧關經營模式，來提高使用者的忠誠度形成最佳競爭優勢，活化客服生產力，提升服務滿意度。

　政府推動「一鄉一圖書館」政策，但偏鄉圖書館的發展問題多，缺專業人員管理、缺經費，高雄縣茂林鄉立圖書館一年購書經費只有一千元！而高雄縣梓官鄉立圖書館長余美順指出，「每次評鑑都要圖書館發展特色館藏，大部頭專業書籍買一堆，結果十年內只有三個人來借！」

　余美順說，評鑑委員們批評梓官圖書館的自修室，認為空間太大像Ｋ書中心，要求修改為書庫。但她觀察，鄉內有很多小朋友家裡沒地方讀書，晚上、假日自修室常爆滿，「鄉鎮圖書館不應該服務鄉民的實際需求嗎？」

　學者評鑑地方需求 不切實際

　中央政府及評鑑委員鼓勵發展特色館藏，但余美順發現，十年前購買價值不斐的漁產專業套書，至今只有三位讀者來借。評鑑委員大多是大學教授，提出的建議或許符合學術見解，但對偏遠鄉鎮民眾卻有點不切實際。她心疼說：「鄉鎮圖書館預算少，這筆錢拿來多買一些暢銷新書該有多好！」

　永安鄉立圖書館長陳進鳳當了廿年館長，他說，圖書館發展與鄉鎮長的態度有關。早期館內職缺被視為政治酬庸工具，「養老館長」比比皆是，就算只有國小學歷、英文字母看不懂，只要和鄉鎮長關係好，都能當圖書館員。

　鄉鎮市公所財政捉襟見肘，圖書館預算更是大問題，約有一半鄉鎮市以虛編預算方式保留科目或作為控管預算。

　救災排擠預算 年僅一千元購書

　茂林鄉立圖書館原本乏人問津，平均三天才有一人借書。去年八八水災期間，圖書館收容災民，竟意外拉近鄉民，也產生潛移默化效果。現在不時有村民去借書、看報紙，展現全新氣象。但有誰料到，該館一年購書預算僅一千元！還不夠買一張高鐵北高車票，只能期待各界捐書。茂林鄉立圖書館長林岳承說，日前台北縣立圖書館捐來一批淘汰的書，正好用來充實館藏。

　雲縣鄉鎮圖書館預算最高前四名，並落實購書的有崙背鄉三十萬元、西螺鎮十萬元、虎尾鎮十萬元、古坑鄉五萬元。其餘聊勝於無或掛羊頭賣狗肉，公所人員表示財政困窘，「生吃都不夠，哪有得曬干？」

　但也有認真的館長把小圖書館當文化中心經營，虎尾鎮、褒忠鄉圖書館屢屢舉辦活動、課程，即使收費也大排長龍。

行政院將推動雲端運算、智慧電動車、智慧綠建築和發明專利產業化等四大「新興智慧型產業」，六年內至少投入150餘億元。雲端運算將是發展重點，政府將把個人電腦組裝廠的個位數毛利率，藉此倍增至兩位數以上，要成為下一個兆元產業。

春節過後，行政院將陸續啟動四大新興智慧型產業發展方案，雲端運算將是第一棒，預訂2月中旬推出。經濟部正積極推動綠能雲端電腦聯盟，包括英業達、緯創、普安、喬鼎、康舒、智邦等知名大廠共同參與。

行政院官員表示，綠能雲端電腦聯盟，將發展高度軟硬體整合與綠色節能的電腦系統；與緯創合作雲端作業系統；與鴻海、台灣固網等推動雲端運算系統營運旗艦公司；並與趨勢科技、中華電信、資策會合作，成立台灣雲端運算公司。

官員指出，也將邀請微軟、IBM、趨勢科技、日立等國際級企業，來台設立研發中心。

「雲端產業發展方案」自今年起推動至103年，五年內將投入100.9億元，包括推動基礎建設、平台和服務等。例如工研院將成立貨櫃型電腦、中華電信成立資料中心，成立公私部門雲端平台，成立台灣雲端生活實驗室等。在103年時，台灣產出雲端相關系統毛利率，由目前個人電腦的個位數，提升至兩位數以上。

政府也將利用台灣在平價電腦上的優勢，建立平價電腦上的雲端資料中心，並幫助其他國家建立雲端資料中心，爭取每年高達100億美元（約新台幣3,300億元）的雲端資料中心商機。

初估雲端運算可促成1,000億元新增投資，在2015年時終端產品、雲端運算系統及加值服務等，產值可達兆元，成為另一新兆元產業。

「智慧綠建築發展方案」預訂99至102年推動，每年約投入4或5億元，預計四年內投入23億元，推動智慧綠建築整合運用與示範推廣、智慧居住空間產業聯盟和感測網路技術與服務。102年時，智慧綠建築應用示範，帶動每年產值4億元以上；智慧感測產業年產值300億元；先進感測平台與應用系統技術產值115億元。

「智慧電動車發展方案」將分兩階段進行，初估投入20億至30億元。前三年先推動示範獎勵，第二階段再視經濟情勢，推動個人及租稅補貼。

「發明專利產業化發展方案」預訂今年起至101年實施，推動包括發明專利商品化，及加速專利案件審查。每年投入1、2億元，101年時專利案件審查時間由目前36個月縮短為22個月。

「宅醫療、e照護」—Smart Care Center正式揭牌啟用

由盛弘轉投資的智能醫學科技股份有限公司，經過長期的策劃與籌備，終於正式成立「Smart Care Center」智能照護中心，並於10月6日上午舉行隆重的揭牌啟用儀式。

去年十月，盛弘正式成立智能照護部，以發展居家遠距照護服務為營運主軸，連結醫療服務、資訊科技、照護器材、學術教育等四大優勢產業，形成跨領域的照護網絡，順利推動全新型態的醫療照護模式，並成功獲得經濟部技術處業界科專補助。而隨著智能照護的營運逐漸成熟，業務發展日益穩定，盛弘決定以轉投資方式，正式成立「智能醫學科技股份有限公司」，由楊弘仁董事長出任該公司董事長，許明信副總經理出任總經理一職，帶領智能照護團隊繼續為發展遠距醫療事業而努力。

Smart Care首階段服務對象是以急性出院病患為主，導入『家庭病房，遠端管理』Houspital（House+Hospital）的創新概念。使用者透過電話、語音、網路等多元化管道上傳生理資訊，醫護人員則依據收取的生理數據，提供即時的用藥、健康諮詢及回診提醒。位於敏盛經國總院地下一樓的「Smart Care Center」，是推展遠距醫療照護的重要基地，其主要功能有二:一是提供遠距體驗服務，以結合科技與居家的智慧空間，讓使用者能在舒適優雅的環境中，專業人員的解說下，親身體驗創新型態的醫療照護模式。另一方面，「Smart Care Center」更以透明感的視覺效果，設計出具現代化的生理監測中心，並結合醫療專業與資訊技術的照護平台，讓客戶深刻感受到我們專業、科技、用心的服務效能。

智能醫學科技股份有限公司董事長楊弘仁表示: 「宅醫療、e照護」已成風潮，「Smart Care Center」的成立，除了是發展遠距照護服務的重要進程外，更是醫療科技與照護理念的完美結合。我們期望能在這個創新的服務中，找到醫療產業的新契機，並且創造出最貼近居家照護需求的優質服務。